What is your cancellation policy?

You can cancel any class or open play slot without penalty up to 4 hours in advance of your enrollment time. We’ll just add credit back to your account! In the event that you don’t show up for a class or play space slot or cancel within a 4-hour window, you’ll forfeit that amount.

How much are classes?

They vary from class to class but on average they are $45. You get the best prices by buying a semester.

What is the age range for classes and open play?

Some of our classes welcome newborns at just 8 weeks of age! You’ll see in our calendar that some classes are age-specific while others are open to kids of all ages. (This is great for siblings who want to take classes together!) Open play is geared towards infants (8 weeks or older) who want to spend some time on the floor to 3 year olds who need a place to run around.

Can I bring snacks into Union Square Play?

Snacks can be enjoyed in the check-in and bench areas only. We are a nut-free facility. No peanuts or tree nuts in the space at all. Kids are welcome to drink out of a sippy cup or bottle. Please ask parent or caregiver before sharing a snack.

Can I drop my child off at Union Square Play?

All children need to be accompanied by an adult (parent or caretaker) at all times.

What if my kid is sick or isn't feeling well?

It takes a tribe to raise a child but only one child to make everyone sick. When in doubt, sit it out!

What about footwear?

We want to keep Union Square Play clean for your babies to lick the floor should they want to. So please remove your shoes and wear socks in our play space and classroom. Shoes are permitted in the lobbies.

What is your social media/photography policy?

We like to keep the focus on play, not being paparazzi. However, we understand the desire to capture all the wonder that goes on at Union Square Play on camera. Ask the instructor before taking photos, and if you get the green light, please be mindful of others' kids. Blur out the faces of any photobombers before posting on social media or ask for permission from the grown-ups.

Are partners, grandparents, etc allowed to tag along?

Always! You need one ticket per child--adults tag along for free. Just give us a heads up via text or email.

Can I bring my infant to a class for my toddler?

Newborns in your lap or carrier are always welcome to attend a class for an older sibling for free. If over 3 months old and in a mixed-age class, a second ticket will be needed.

My child is between age ranges. Which class should I choose?

We recommend choosing the class that best fits your child’s current stage. All of our classes are designed to meet your child where they’re at and help them progress to their next stage at their own individual pace. Once they reach a new milestone we are happy to move them into the next appropriate class. For example, if you’re debating between the pre-crawler movement class and the crawler movement class, move to the crawler class once your baby can get to sitting on their own, can get to a hands and knees crawling position on their own, and can get to an object that is a few feet away from them.