Terms & Conditions

Terms of service

By registering for programs with Union Square Play, I agree to follow all terms and conditions of the company.

Waiver and Release of Claims.

COVID & GENERAL LIABILITY WAIVER:

By signing up for and attending class, I release Union Square Play from any liability as a result of attending a class. This includes as it relates to COVID-19.  

I further acknowledge that Union Square Play has put in place preventative measures to reduce the spread of COVID-19 and other common viruses.

• By entering the space, all children and accompanying adults agree that they will not attend Union Square Play if they are showing signs of illness, including runny nose, cough, sore throat, shortness of breath, fever, loss of smell or taste, vomiting, diarrhea, or chills. We ask that you stay home if you are sick.

I further acknowledge that Union Square Play can not guarantee that I myself or my child(ren) will not become infected with COVID-19. I understand that the risk of becoming exposed to and/or infected by COVID-19 may result from the actions, omissions, or negligence of myself and others, including, but not limited to, staff and other clients and their families.

I voluntarily seek services provided by Union Square Play and acknowledge that I am increasing my risk of exposure to COVID-19. I acknowledge that I must comply with all set procedures to reduce the spread while attending my class.

I attest that:

* I am not experiencing any symptoms of illness such as cough, shortness of breath or difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, or new loss of taste or smell.

In consideration for use of the programming, I, on behalf of myself and my children, waive and release GRRLL, LLC, dba Union Square Play, (“USP”) its agents,  subsidiaries, servants, employees, insurers, successors and assigns from all claims, demands, causes of action, damages or suits at law and equity of whatsoever kind, including but not limited to claims for personal injury, property damage, medical expenses, loss of services, on account of or in any way related to or growing out of my presence at an event or use of the facility and/or equipment. I hereby acknowledge and agree that I understand and fully appreciate the risk of injury involved to one participating in USP activities and services. This waiver and release is intended to and does release USP from any and all liability for damages or injuries on account of or in any way related to or growing out of my negligence, the negligence of third parties, and USP’s negligence, including but not limited to negligence in the construction, maintenance, and upkeep of a facility and its equipment, negligence in training or negligence in supervision. This is not intended to release USP from any liability resulting from their intentional conduct. I covenant and agree not to institute any claims or legal action against USP for any claim released by this Agreement. I further agree that should any claim be made against USP in contravention of this Agreement, including but not limited to derivative claims, I will protect, defend and completely indemnify USP for any such claim and expenses including attorney’s fees and costs incurred by USP in defending itself hereunder.

Acknowledgements. I recognize the events are not supervised, and I use the facility (including premises and equipment) entirely at my own risk. I understand that USP is not responsible for any lost or stolen valuables or property while at the event. While at the event, I agree to conduct myself in a responsible manner and will refrain from engaging in inappropriate conduct, including the use of loud, foul, slanderous language or any intimidating or offensive conduct that would interfere with the peaceful use and enjoyment of the event by other users. I agree that I will fully comply with all rules and regulations and with any amendments. I understand that my email address may be shared with Union Square Play affiliates, partners, or providers.

Health and Safety. I register understanding the risks and benefits of physical activity and state that all family members participating are in condition to play. USP does not have medical staff available and cannot provide emergency or other medical treatment.

Cancellation. If you are not satisfied for any reason, please let us know at support@unionsquareplay.com. We exist to help make your life easier, and we’d like another opportunity to do that.

For classes: you can cancel them anytime before the start of the class. You can cancel within your account with the click of a button, and we will issue credit in the form of USP Account Credit* equal to the purchase price. You can then redeem the credit for a new class of your choice.  *NOTE it may take up to five (5) business days for your credit to be issued.

All class referral credit is valid up to ten (10) referrals. Credit received for referrals beyond 10 class credits will be invalidated. 

For retail returns, please check with us, as the policy is vendor-specific.

*USP Account Credit does not carry any cash value and expires after six (6) months from the date issued.

Affirmation. I have read the Terms and Conditions and affirm that by registering for programs at USP I consent to be bound by its terms, including the waiver/release of any legal right I may have against USP for any costs incurred due to a claim or legal action brought in violation of these Terms and Conditions. I acknowledge that violation of the Terms and Conditions, as determined by USP, may result in my removal from the event.

USP has the right to update these Terms and Conditions at any time. Classes, operating hours, class times, and staff are subject to change without notice.

Mobile Terms of Service

Union Square Play

Last updated: Oct. 22, 2022

The Union Square Play mobile message service (the "Service") is operated by GRRLL LLC dba Union Square Play (“Union Square Play”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Union Square Play’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Union Square Play through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Union Square Play. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18339751378 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Union Square Play mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18339751378 or email support@unionsquareplay.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Privacy Policy

Privacy policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website, or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.

When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, or enter information on our site.

USP may offer publicly accessible blogs, social media pages, product review pages, private messages, video chat, or community forums. You should be aware that, when you disclose information about yourself on USP’s blogs, social media pages, product review pages, private messages, community forums, and within video chat sessions, USP may collect the information you provide in such submissions, including any personal information. If you choose to submit content, including reviews, to any public area of USP or the USP site, or on any public sites operated by third parties, such content will be considered “public” and will not be subject to the privacy protections provided in this Privacy Policy. 

How do you treat children’s privacy?

 USP’s online services are not exclusively directed to children under the age of 13 and are not intended to be used without a parent, guardian, or supervising adult present. In addition, you are not permitted to use USP’s online services if you do not meet the minimum age requirement applicable to our online services in your jurisdiction. We do not knowingly collect personal information from children under the age of 13. If you learn that your child has provided us with personal information without your consent, you may alert us at info@unionsquareplay.com. If we learn that we have collected personal information of a child under the age of 13 (or under the age of 16 in certain jurisdictions, such as EU member countries) we will take steps to delete such information from our files as soon as possible and terminate the child’s account unless we receive verifiable parental consent.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
      • To allow us to better service you in responding to your customer service requests.
      • To quickly process your transactions.
      • To send periodic emails regarding your order or other products and services.

How do we protect your information?
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

Do we use 'cookies'?
We do use cookies.

Third-party disclosure 
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may share your email address with Union Square Play affiliates, partners, or providers. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. 

Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.\
You will be notified of any Privacy Policy changes:
      • On our Privacy Policy Page

You can change your personal information: 
     • By emailing us

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days of our knowledge of the breach. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
      • Send information, respond to inquiries, and/or other requests or questions
      • Process orders and send information and updates pertaining to orders.
      • Send you additional information related to your product and/or service
      • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

Changes to Privacy Policy?

This Privacy Policy may change from time to time. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you use USP’s services after the date listed above. If at any point you do not agree to any portion of the Privacy Policy, you must immediately stop using USP’s services. We may revise this Privacy Policy at our sole discretion, so please review it periodically. If you continue to visit the USP site and use USP’s services after such changes have been made, you thereby provide your consent to the changes. If there are any material changes to this Privacy Policy, USP will notify you by email or as otherwise required by applicable law. We will post any adjustments to the Privacy Policy on this web page.

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
unionsquareplay.com
67 E 11th Street
New York, New York 10003
USA
support@unionsquareplay.com